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Your completion rate is first calculated;

• after attempting and receiving results for eight or more courses, within a Bachelor’s level degree (or higher)
• after attempting and receiving results for four or more courses, within a Diploma (or any other program of a lower level than a Bachelor’s degree)

It is then recalculated on Census Date for each semester thereafter.

In order to calculate your completion rate, you will need to view your Unofficial Academic Transcript (you can do this by logging into , and clicking ‘Generate unofficial transcript’ in the Academic results page).

You can then use the table below to identify whether the courses you have undertaken are considered complete, incomplete or uncounted in the calculation.

Once you have identified which courses are complete and incomplete, you will need to find the number of completed courses by using this formula:

Total number of attempted courses - Number of incomplete courses.

Then, you can use the following formula to determine your current completion rate (the result will be the percentage of your courses that have been successfully completed):

Number of completed courses ÷ Total number of attempted courses x 100.

Now you know your completion rate, what do you need to do?

It’s important to monitor your completion rate throughout your program. However, if your academic results indicate that your academic progress is unsatisfactory, we will also write to you with advice on what action you need to take.

Once you have calculated your current completion rate, refer to the table below for what your next steps should be:

What are your options if your completion rate is below 50%?

Once your completion rate falls below 50%, you will lose your Commonwealth Assistance (both the Commonwealth Supported Place and any HELP loans you may be receiving). Your options are then;

• continue your current program in a Full-Fee Paying Place and pay your fees upfront yourself
• internally transfer into a new program within the University of 911±¬ÁÏÍø. Your completion rate does not transfer between degrees, so you will be able to access Commonwealth Assistance (HELP loans and CSP) for your new degree. Please note that internal transfer applications are assessed individually, and do take into account your academic suitability.

If you started your program during or after 2022 (this includes commencing a deferred degree that you were offered prior to 2022), then yes, you must meet the completion rate to maintain your CSP and/or HELP loan.

It is first calculated;

• after attempting and receiving results for eight or more courses, within a Bachelor’s level degree (or higher, for example a Master's degree or Graduate Diploma)
• after attempting and receiving results for four or more courses, within a Diploma (or any other program of a lower level than a Bachelor’s degree)

For the purposes of CSP/HELP loan eligibility, your completion rate is recalculated on Census Date each study period, and looks at all courses recorded on your Academic Transcript and their corresponding results (as they appear on Census Date).

Census Date is the last day you can withdraw from a course without it affecting your completion rate, SLE or incurring fees for the course. Every course you are enrolled in on the Census Date will count as Attempted for the purpose of calculating your completion rate and Student Learning Entitlement.

From 1 January 2022, you are entitled to study in a CSP for seven years full time (7 EFTSL) or part-time equivalent, with any higher education provider. This applies to all students who are studying in a CSP and/or receiving a HELP loan, regardless of whether you are commencing a new program or continuing a program you began prior to 2022.

If you use up your entitlement, you will usually need to transfer to a full-fee paying place. All courses that count as Attempted for the purpose of your completion rate in the table above, also count towards your total . The